Services

Our fleet of equipment, in stock or widespread around the world, is moved from country to country in order to meet different customer requirements. The most common applications we rent for are:

• Welding preheating – pipeline construction;
• Coating preheating – pipeline construction;
• Heat treatments;
• Coatings removal;
• Straightening for deck and bulkheads (shipbuilding);
• Shrink-fitting systems for bolts and nuts;
• Shrink-fitting systems for bearings and gears assembling;
• Brazing systems for generators and electrical motors.

Every equipment that comes back from the rental is carefully checked by our staff, who verifies all the functional parameters and performs the necessary maintenance. The checks carried out are very strict in order to guarantee the customer to receive only the most reliable machines. The service also includes shipment and customs clearance management in international transitions.

We analyse each request in detail and evaluate whether customer expectations can be met, the necessary budget, or whether we need to explore alternative solutions. Our feasibility studies are not only limited to financial analysis, but also include other aspects such as risk analysis, estimation of the required qualified personnel, maintenance costs and return on investment projections.

Technical feasibility is the most important part of a project. Through the use of the most modern design software and thanks to thermodynamic simulation software developed in-house we are able to minimize the necessary factory tests, time and cost to identify the best solution. Software simulation plays a crucial role as it allows the search for the best system efficiency, which will result in high productivity once realized. The main operations performed are:

• Digital simulation of the heating process;
• Calculation of efficiency, working frequencies and heating times;
• Calculation of the impedance between induction heating coil and generator;
• Simulation of electromagnetic flow;
• 3D images processing to share with the customer.

Not only standard solutions, but also special executions to meet every need required by the project specifications or in order to achieve new standards of efficiency, reliability and safety. Our ability to understand customers’ needs and our flexibility make us a partner of excellence capable to support anyone with research and development projects. Through a qualified team of engineers and specialized technicians we also follow revamping projects to adapt, restore or extend the life cycle of existing obsolete equipments, machines or devices, as well as embed new functions and features into non-TESI systems.

Our Customer Service operates globally and consists of operators, supervisors, engineers, who have great experience in the installation and starting of machines or complete plants. They follow the customer step by step until the machine or plant is running smoothly and the customer is familiar with it. Moreover, we always offer remote assistance.

Our systems are equipped with built-in data-loggers that record a series of information such as parameters, alarms, calibrations and store it into a memory. The customer can then export and share these data with our service team getting support in real time.

We design our products as much as possible with durability and modularity criteria, so as to minimize maintenance and promote its speed and ease. We offer preventive maintenance programs to ensure optimal performance of your purchased product and extend its life cycle. In case of failure, we provide rapid assistance through remote diagnostics with indications on the necessary corrective maintenance and support in the correct supply of spare parts. Relying on our Customer Service, you will always be sure that the spare part is 100% compatible with the requirements of your purchased product.

We also offer training sessions for the customer’s staff and qualification for field operators. These sessions take place at one of our centres in Europe, North America, Middle East and China or directly at the customer site. The training courses will teach you to make the most of your equipment or to apply the chosen product correctly. We provide you the knowledge of our experts, meet your specific needs and share practical knowledge about our technologies, so that the return on your investment is maximized.